Regulations

Last updated July 7, 2024

1. Introduction

These Regulations apply to the sf-conference event management system (referred to as the "System"), the www.sf-conference.com website presenting the System's offer (referred to as the "Website") and the demo.sf-conference.com/new-access System (referred to as the "Demo Version"). In order to collectively refer to the Website, System and Demo Version, the term "Services" is used in the Regulations.

The services are provided by sf-labs sp. z o. o., ul. Józefa Marcika 6, 30-443 Kraków, Poland, REGON: 388297924, NIP: 6793213075 (referred to as the "Service Provider").

The system is launched at the request of the event organizer (referred to as the "Organizer").

2. Definitions

Entrepreneur with consumer rights - a customer who is a natural person concluding a sales contract directly related to his business activity, when the content of the sales contract shows that it does not have a professional character for this entrepreneur, resulting in particular from the subject of his business activity, made available on the basis of the provisions on the Central Register and Information on Business Activity.

3. Use

To use the System, please send a message via the contact form available on the Website, write an email directly to office@sf-labs.com or contact us by phone at the number available on the Website.

The system enables logging in and access to the management panel for users for whom the Organizer has allowed access by creating an account for them or providing them with the option to provide a username and password in the registration form.

The username, password, content and links sent in email communications and any other information contained in the System and transmitted to and from the System must be treated as confidential.

4. Online payments

The system provides payment information for registered event participants. Payments are made using payment links available in email correspondence and in the System after logging in. Clicking on the link will take you to the website of an external payment processing system.

Depending on the configuration, the System provides payment through the external imoje payment system, operated by ING Bank Śląski S.A. based in Katowice or via the external PayU payment system operated by PayU S.A. based in Poznań.

The subject of the sale is participation in the event for which a dedicated version of the System was launched. The price and delivery conditions are set by the event organizer and attached to the registration form. The final recipient of the payment is the Organizer. The service provider acts as a software supplier. The Service Provider may also act as a settlement agent, intermediating the transaction, depending on the transaction amount, form of payment and agreement with the Organizer.

5. Means of communication

We reserve the right to send content directly related to the System to the email address provided by you, including information about registration, logging in, profile updates, related papers, review process, messages from the Organizer, payments, as well as other content related to the System.

6. Terms of use and provision of services

You may not copy or modify the Services or any part thereof in any way, including any trademarks. You may not extract the source code of the Services, and you may not translate the Services into other languages or create derivative versions of the Services. The Service and all trademarks, copyrights, database rights and other intellectual property rights related thereto belong exclusively to the Service Provider.

The Service Provider makes every effort to ensure that the Services are as useful and efficient as possible. For this reason, we reserve the right to make changes to the Services and to update the fees for using them.

The Services store and process personal data that you have provided to us in order to provide our services. It is your responsibility to keep your device, operating system, web browser and access to the Services secure.

You should be aware that there are certain things for which the Service Provider is not responsible. The services require an active Internet connection. The connection can be via Wi-Fi or provided by a mobile network operator. The Service Provider is not responsible for the fact that the Service does not work with full functionality if you do not have access to Wi-Fi or do not have an available mobile data limit.

If you use the Services outside of a Wi-Fi area, please note that your contract with your wireless carrier will apply. As a result, your mobile carrier may incur a lifetime data fee while accessing the Services or other third-party fees. By using the Services, you accept responsibility for any such charges, including data roaming charges if you use the Services outside of your territory (i.e., region or country). If you are not the billpayer for the device on which you are using the Services, please note that we will assume that you have received permission from the billpayer to use the Services.

For the same reasons, the Service Provider cannot always take responsibility for the way you use the Services, i.e. you must ensure that your device remains charged. If the battery runs out and you are unable to turn it on to use the Services, the Service Provider cannot accept liability.

We do not guarantee that the Services or the content therein will always be available.

We reserve the right to temporarily or permanently restrict access to the Services, or individual functions thereof, to persons who do not comply with any of the above-mentioned provisions of the Terms of Use.

7. Right to withdraw from the contract and complaints

The Service Provider acts as an intermediary and supplier of the System and is not a party to transactions concluded via the System between the event participant and the Organizer. The Service Provider does not accept returns or complaints about products and services sold by the Organizer.

Unless the event regulations provide otherwise, the Organizer is liable to the consumer and the Entrepreneur with consumer rights in this respect on the terms set out in the provisions of the Act of May 30, 2014 on consumer rights (Dz.U. 2014 r. poz. 827 ze zm., Dz.U. z 2022 r. poz. 2337).

A request to withdraw from the contract or a complaint addressed to the Organizer may be submitted by a consumer or an Entrepreneur with consumer rights by e-mail and sent directly to the contact e-mail address of the Event Organizer or to the e-mail address of the Service Provider office@sf-labs.com. The Service Provider undertakes to submit requests for withdrawal from the contract and complaints to the Organizer within 7 days of receiving the notification.

8. Changes to these Regulations

We reserve the right to update our Regulations. We therefore recommend that you review this page periodically for any changes. We will notify you of any changes by publishing the new Terms and Conditions on this page.

These Regulations have been prepared in Polish and English. In case of discrepancies between the language versions, the Polish language version will prevail.

Contact us

If you have any questions or suggestions regarding our Terms and Conditions, please contact us at office@sf-labs.com